Privacy Policy
Last Updated: September 24, 2026
At DryR Fruits & Vegetables ("we", "us", or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
1. Information We Collect
When you visit our store, create an account, or place an order, we collect personal details including:
- Contact Information: Your full name, email address, telephone number, and delivery address.
- Order & Transaction Details: Products purchased, order dates, transaction reference numbers, and payment status.
- Payment Information: Online payments are processed securely via Razorpay. We do not store credit/debit card numbers, UPI PINs, or CVV codes on our servers.
- Technical Data: IP address, browser type, device information, and browsing patterns collected via cookies.
2. How We Use Your Information
We use your personal information solely for legitimate business purposes:
- To process, fulfill, and deliver your orders via courier partners (e.g., Shiprocket).
- To send order confirmation notifications, tracking details, and invoice receipts.
- To respond to customer support inquiries and process returns or refunds.
- To prevent fraudulent transactions and maintain platform security.
3. Information Sharing & Third-Party Services
We do not sell, rent, or trade your personal data to third parties. We share data only with essential operational service providers:
- Payment Gateways (Razorpay): For secure payment processing.
- Logistics & Courier Partners (Shiprocket): For dispatching parcels and providing real-time tracking updates.
- Legal Authorities: If required by Indian law, law enforcement, or court orders.
4. Data Security
We implement industry-standard SSL encryption and firewall protection to keep your personal data secure. Access to personal details is strictly restricted to authorized personnel handling fulfillment and support.
5. Cookies
Our website uses cookies to remember your shopping cart items, keep you signed in, and enhance user experience. You can choose to disable cookies in your browser settings, though some website features may not function properly.
6. Contact Our Privacy Officer
If you have any questions, concerns, or data access requests regarding this Privacy Policy, please contact us at:
DryR Fruits & Vegetables
Address: Uma Residency- 1, Plot no - 19, Sara Road, Halavad, Surendra Nagar, Gujarat, India, 363330
Email: fruitvegetables@dryrnet.com
Phone: +91 94291 10317